Friends and Family Test

The NHS Friends and Family Test (FFT) helps us to understand what services you are happy about and where improvements can be made. The test is a quick and simple way for you to give us your feedback after you’ve received a service from us.

How the FFT works

You may be asked after your treatment or service to complete an FFT. This is an opportunity for you to give feedback on your experience of our service if you want to. It also helps us to know exactly what is and isn’t working, so we can improve our services.

You’ll be asked one question and then a choice of free text feedback. The test is anonymous, and your answers won’t be traced back to you.

You can complete the FFT by clicking the link below.

Our June 2025 data is as follows:

587 responses

98% Very Good or Good

2% Neither Good nor Poor, Poor or Very Poor

Thank you for taking the time to give us feedback.  All comments are reviewed and used for future learning and changes.

More information about Friends and Family Test

You can find more information about the Family and Friends test on the NHS website.